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Business Continuity

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What is Business Continuity?

Downtime is expensive. Recovery shouldn’t be.

Business Continuity Business continuity is more than just backups or disaster recovery. Business Continuity refers to an organization's ability to maintain critical business functions and resume normal operations with minimal disruption during a crisis. It involves developing processes ahead of time to ensure availability during unexpected or planned disruptions to normal operations. Business continuity is essential for resilience, allowing organizations to effectively respond to incidents such as natural disasters or cyber attacks.

RPO vs RTO

Two important metrics -- RTO (recovery time objective) and RPO (recovery point objective) -- are essential when developing data backup and recovery plans, as well as data storage, business continuity, technology disaster recovery and operational resilience plans.

RPO versus RTO

RTO

A recovery time objective (RTO) specifies the amount of time from the occurrence of a disruptive event to when the affected resource must be fully operational and ready to support the organization's objectives. Put simply: how long can our business function due to an outage?

What is the right RTO for my company?

There's no mathematical formula or "one-size-fits-all" approach for calculating an RTO that works for every company. Figuring out an optimal recovery time frame starts with an in-depth risk and business impact analysis (BIA) that examines each asset's unique traits, including:

RTO
  • Consequences of the system going down (monetary, regulative, reputational, etc.).
  • Overall mission-criticality (i.e., how impactful system downtime would be to other systems and end-users).
  • The estimated cost of an outage (typically calculated in minutes or hours)
  • Maximum tolerable period of disruption (MTPD). Assessed vulnerabilities currently in the system.
  • The current security measures and features that protect the asset.
  • Potential threats (power outages, local natural disasters, specific types of cyber attacks, etc.).
  • The likelihood of the system experiencing problems.
  • Industry-specific compliance implications.

Faster = Costlier

Alert: Faster recovery equals higher expense

RPO

The recovery point objective (RPO) is the maximum amount of data a company is willing to lose during an incident. Teams measure RPOs in hours or minutes since the last working data backup. Once the RPO period passes in a disaster scenario, the quantity of lost data exceeds the maximum allowable threshold.

For example, if a system has an RPO of 3 hours, the team must have a working copy of data not older than 3 hours at all times. In case of a disaster, the affected system can lose up to 3 hours' worth of data without causing long-term issues.

What is the right RPO for us?

Similar to RTOs, there are no go-to formulas for determining an RPO that work for every company. Figuring out RPOs requires an in-depth analysis of each data set. Here are the primary factors:

  • The financial and operational consequences of losing data.
  • Likelihood of incidents.
  • The number of applications that rely on the data set.
  • The cost of implementing the RPO strategy.
  • Relevant storage regulations.

Most companies back up their data at a fixed interval (once an hour, a day, a week, etc.). Here are the four most common RPO time frames and a few usual use cases:

RPO
  • Continuous or zero RPOs: Data sets that can't afford losses due to mission-criticality, regulations, or being challenging to recreate. Examples include payment gateway info, patient records, and stock market trading activities.
  • One to four hours: This time frame is standard for semi-critical business units with limited loss tolerance. Examples are customer chat logs, product dashboards, and password authentication systems.
  • Four to twelve hours: This RPO is the go-to option for data sets that have little impact on a business if something goes wrong, such as marketing or sales statistics databases.
  • Between 13 and 24 hours: Longer RPOs are a good fit for non-critical data, such as purchase orders or inventory control files.

Most data sets that do not fall under one of the categories above require weekly backups. You have two options when choosing how to back up your data:

  • On-site: You store replicas at a different computer or server room in your office. These backups are vulnerable to localized events that impact both primary and secondary storage.
  • Off-site: Keeping data backups at a secondary facility or a third-party data center removes the danger of losing all storage solutions to a single incident. Most companies that have off-site backups rely on cloud storage.

My IT Team provides off-site backup storage in the Azure region closest to your business's primary location.

Disaster Recovery

Disaster Recovery
  • 85% of organizations experienced at least 1+ ransomware attack.
  • 96% of backup stores were targeted during a ransomware attack.
  • Ransomware, hardware failures, and human error are increasingly common.
  • Traditional backups don’t enable real-time recovery
  • Delayed recovery impacts compliance and customer trust

Your full-service plan. So you’ll never have to wonder, "but what if...?"

We leverage a secure Microsoft Azure tenant space to configure and mirror your current disaster recovery (DR) network so you only pay for when you need it. And you own this Azure tenancy, which means your DR environment is 100% portable and you have total ownership over who supports it.

Our Disaster Recovery solutions are designed to do more than protect your data—they protect your business continuity, reputation, and resilience. Safeguard your organization and ensure business continuity. Get Started Today


Initial Evaluation

Migration

Security Configuration Standards
We assess your current environment to create a detailed, custom analysis to properly size and configure your DR environment. This also tells you how much you’ll save when you move your DR to the public cloud with us. Your DR environment shouldn’t be any less secure than production. We implement Azure security recommendations, NIST standards, and our own security principles when configuring your environment. Our engineers employ industry-leading proven methodologies and platforms to seamlessly expedite your data migration to your new DR location in the public cloud with no disruption, loss, or hassle to you and your team.

Replication & Support

Recovery Plan Testing
We monitor your DR environment 24x7x365 to ensure everything is maintained to approved Recovery Point Objective times. To guarantee proper operations, we also perform a monthly governance process. Our annual full DR tests verify your systems and failover process. We record and maintain this process in a shared location for joint access. Then our engineers continue this cycle throughout our partnership.

Backup Solutions

Why reliable data backup matters for your business

The chaos of losing critical business data is a growing risk. Ransomware attacks alone cost businesses an average of $4.54 million per breach in 2023. Without a data backup strategy, business risk downtime, financial loss, and compliance failures.

My IT Team’s cloud-based backup solutions protect your business with secure, scalable, and compliance-ready data protection.

Backups for Cloud Resources My IT Team's Cloud Backup and Azure-powered solutions provide secure, and scalable Backup as a Service (BaaS) options to protect your mission critical workloads:

  • Cloud VMs
  • Databases
  • Kubernetes service
  • Storage accounts.

Minimize downtime, optimize costs, and ensure compliance – without putting extra strain on your IT team.

Managed Backup to the Cloud Cloud Connect is a managed backup solution that uses Microsoft's Azure Backup Service (MABs) to move backup copies offsite to your secure cloud subscription. You control the backup schedules, retention policies, and recovery processes. We provide the backend platform, 24/7 support, and monitoring of our storage environment to ensure availability and performance.

Set it up in minutes and start replicating data securely over an encrypted SSL connection.

Backups for Microsoft 365 Workloads Our Microsoft 365 (M365) Backup Solution provides an unmatched combination of protection, flexibility, and ease of use. Going beyond the normal Microsoft 365 retention terms, My IT Team delivers M365 backup solutions tailored to your unique needs.

Backups for Popular Microsoft 365 Services:

  • SharePoint Sites
  • OneDrive accounts
  • Exchange mailboxes


backups

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