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Managed IT

Managed IT Solutions

Managed IT Solutions Tired of server headaches and downtime? My IT Team offers a comprehensive Management service designed to keep your business running smoothly, securely, and efficiently. Our team of certified experts takes care of your server infrastructure—so you can focus on growing your business, not troubleshooting IT issues.

We believe in a proactive approach to IT management, which involves continuous monitoring and optimization of your IT systems. This not only helps in preventing potential issues but also in identifying opportunities for improvement. Our goal is to provide solutions that are not only effective but also cost-efficient, ensuring that you get the maximum return on your IT investment.

Keys to Success

Strategic Design

Moving all or part of your IT estate requires thoughtful planning & design. Our experience project management team will work with your stakeholders and guide the project from inception through its successful completion.

Security Focused

Following the Well-Architected Framework, we build your cloud environment with a focus on security. Whether you need to meet regulatory requirements or just need to protect your data and users' identities, feel secure knowing your information is safeguarded following industry best practices.

Migrations

Migrating core services such as messaging, collaboration, file sharing and databases to the cloud can provide a more agile work environment where your teams are enabled to access the tools and information they need from anywhere at any time.

Detailed Assessments

Every successful project starts with a solid plan (measure twice and cut once). The key to a successful migration is the assessment. We take the time to understand your environment and business processes to uncover any "gotchas" in order to ensure a more seamless migration.

Microsoft 365 & Azure

Digital transformations start by providing modern solutions for trusted requirements. Whether you need to migrate email or fileshares, or need to enhance team collaboration, we can take you there!

Quick Support

Unlimited 24x7x365 US-based helpdesk to assist your team as needed.

Managed Services

Once the migration(s) are done, managing those new cloud systems is the next piece of the puzzle. We can help provide end-user support and training services as well as on-going systems administration..

Eyes on Glass. Always

Any downtime your firm experiences due to technology takes IT resources away from critical initiatives and directly impacts your bottom line. It’s time to change that.

Thin Laptop

End-User Services

Whether it’s our remote help desk or onsite assistance, you get 24x7x365 unlimited access to our engineers to answer questions and solve your problems. What’s more, our engineers specialize in the cloud, so we already have a head start on how your environment needs to operate.

Endpoint Mgt.

Desktops, Laptops, iPhones, and tablets (oh my!) Stay in control of all of your endpoints – wherever they are!

Secure File Access

Files stored in SharePoint and OneDrive in Microsoft 365 are encrypted in transit and in rest. Files are also scanned for viruses.

Microsoft 365

Microsoft 365 for Enterprise provides innovative apps (CoPilot, Teams, and the Office suite), intelligent cloud services, and world-class security.

Multi-Factor Authentication

MFA increases security by requiring users to verify their identity in multiple ways before accessing an account.

Remote Helpdesk

Access to certified professionals 24/7 for rapid issue resolution and guidance on best practices.

Desktop-as-a-Service

Give your end users the freedom to work from anywhere with a secure, reliable, customizable remote workstation.

Learn More

Explore our End-user Solutions >>>

Business

  • 24x7 US Help Desk
  • Microsoft 365 E3
  • Endpoint Protection
  • Anti-Phishing
  • Multi-Factor Authentication
  • Device Management
  • Microsoft Teams
  • Email Backups
  • Copilot for Office
  • Advanced Identity Protection
  • Email Archiving
  • Files/IM Backups
  • Desktop-as-a-Service
$230/month/user

Professional

  • 24x7 US Help Desk
  • Microsoft 365 E3
  • Endpoint Protection
  • Anti-Phishing
  • Multi-Factor Authentication
  • Device Management
  • Microsoft Teams
  • Email Backups
  • Copilot for Office
  • Advanced Identity Protection
  • Email Archiving
  • Files/IM Backups
  • Desktop-as-a-Service
$350/month/user

Premium

  • 24x7 US Help Desk
  • Microsoft 365 E3
  • Endpoint Protection
  • Anti-Phishing
  • Multi-Factor Authentication
  • Device Management
  • Microsoft Teams
  • Advanced Identity Protection
  • Email Backups
  • Copilot for Office
  • Email Archiving
  • Files/IM Backups
  • Desktop-as-a-Service
$500/month/user


Site Services

You receive always-on proactive management of your infrastructure and IT environment to make sure it’s in a healthy state and stays that way. That means reduced downtime, a managed and controlled environment, full reporting and accountability, and increased end-user productivity.

What's Included: >>>

24x7 Monitoring

Continuous monitoring to detect and resolve issues before they impact your business, ensuring maximum uptime and reliability.

Security & Compliance

Regular security patching, firewall management, and compliance support (GDPR, HIPAA, PCI DSS) to keep your data safe and your business compliant.

Backups & DR

Scheduled backups and rapid disaster recovery solutions to protect your critical data from loss or cyber threats.

Performance Tuning

Server tuning, load balancing, and resource management to deliver fast, reliable performance for your applications and websites.

Infrastructure Mgt.

You receive always-on proactive management of your infrastructure and IT environment to make sure it’s in a healthy state and stays that way.

Business Reviews

Look forward to quarterly business reviews; a recurring service to analyze your service history, cost trends, and plan for your continued success.


Shared or Home Office

  • Entra ID Directory Services
  • Basic Cybersecurity Policies & Documentation
  • Azure Subscription
  • Infrastructure Stack
  • Secure Firewall Configuration
  • Circuit Monitoring & Management
  • Network Management
  • Hosted VoIP Administration
$285 / month

Single Site

  • Entra ID Directory Services
  • Basic Cybersecurity Policies & Documentation
  • Azure Subscription
  • Infrastructure Stack*
  • Secure Firewall Configuration
  • Circuit Monitoring & Management
  • Network Management
  • Hosted VoIP Administration
$1065 / Site / month

Redundant Pair

  • Entra ID Directory Services
  • Basic Cybersecurity Policies & Documentation
  • Azure Subscription
  • 2x Infrastructure Stack*
  • 2x Secure Firewall Configuration
  • Circuit Monitoring & Management
  • Network Management
  • Hosted VoIP Administration
$1905.50 / Site /month

* Infrastructure stack includes a single 24-port managed switch, a single firewall/router, and a single wirless access point.



Other Solutions

Governance

  • Monthly Access & Device Audits
  • Quarterly Business Reviews (QBRs)
  • Biannual Device Warranty Reviews
  • Biannual End User Cybersecurity Awareness Training
  • Biannual Strategic Planning Meetings
Included with all site services

Desktop-as-a-Service

  • Secure Windows 11 Virtual Desktops
  • Antivirus Protection
  • Security Patch Management
  • Performance Monitoring
  • User Profile Managment
  • Pooled or Personal Desktop Options
$50/User/mos Learn More
* Based on pooled desktops for 20 users

Unified Security Management

  • Security Incident & Event Management (SIEM)
  • eXtended Detection & Response (XDR)
  • Active Threat Detection
  • Vulnerability Scanning
  • Endpoint Detection & Response
$1605 / month* Learn More
*Up to 25 users

View our A La Carte Services & Solutions

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