Any downtime your firm experiences due to technology takes IT resources away from critical initiatives and directly impacts your bottom line. It’s time to change that.
Our experts access the My IT Team infrastructure monitoring tool: Advanced Monitoring System (AMS), from anywhere at any time – so you’re always covered by our technology and our people.
Whether you’re working across the cloud, on-premises, or in a hybrid environment, we identify and resolve IT issues before they happen. You won’t even know we’re here.
Fewer outages means your internal IT team can focus on the proactive, revenue-driving projects they do best.
We monitor thousands of devices, creating a continuous learning engine that applies monitoring rule enhancements learned from one client environment to another. For you, this results in real-time efficiencies and an optimized environment.
Transparency is critical, and you have the right to it. That’s why we architected AMS. So you can see the performance and availability of devices and applications in your environment at all times.
Intuitive dashboards make it easier to understand everything that’s happening in your environment while enabling greater correlation analysis and trend reporting on our end.
Through our reporting system, "My IT Team Insights", we include at-a-glance summaries and in-depth analyses of your system metrics, capacity planning, environmental changes, and more.
Automated notifications inform our team about critical changes and updates in your systems. These notifications are designed to be meaningful, timely, and relevant, ensuring that the right people receive the right information at the right time.
Actionable alerts enhance incident response by providing relevant information that enables teams to address issues promptly and efficiently.
